TERMS OF SERVICE

Introduction
  • Welcome to PROLOGUE. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.
Account Registration
  • You may need to register an account to access certain features. Ensure your information is accurate and current.
Product Descriptions
  • We endeavor to describe our products accurately. However, due to their handmade nature, variations may occur.
Purchases
  • You agree to provide accurate payment information and confirm that you are authorized to use the payment method.
Intellectual Property
  • All content on our site is owned by PROLOGUE or its content suppliers and is protected by intellectual property laws.
User Conduct
  • You agree not to misuse our products or services in any manner that could harm PROLOGUE or third-party interests.
Limitation of Liability
  • PROLOGUE is not liable for any damages arising from your use of our services.

Governing Law

  • These terms are governed by the laws of the country/state where PROLOGUE is registered.
Changes to Terms
  • We may modify these terms. Continued use of our services after changes means you accept the new terms.
Contact Information
  • For questions about these terms, contact us at prologue@prologueworld.com.

REFUND POLICY

Warranty
  • Our products come with a warranty for defects. Due to their handmade nature, each case will be reviewed by our quality control team.
Returns
  • Products can be returned within 30 days of purchase if unused and in original condition.
Refunds
  • Bespoke orders are not eligible for refunds. For other items, upon return, we will inspect and notify you of your refund status. Approved refunds will be credited to the original payment method.
Exchanges
  • We replace items if they are defective or damaged. Contact us for an exchange.
Shipping Returns
  • Return shipping costs must be covered by the customer and are non-refundable.
Contact Us

Newsletter

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Terms & Policies

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